Friday, 22 April 2016

Patient Public Involvement

Listening to and involving patients is one of the ways in which we continuously improve our care and services.

Here are a few recent examples:

  • About a year ago the Early Pregnancy Unit moved to ward A23 at QMC. The project group included Carol Gretton, a patient representative, to ensure a patient voice was heard at every step. Carol revisited A23 a year later to see the unit up and running. This is her feedback:

“Thank you for the tour of A23 and the amount of time you gave to it. It was very informative and the finished project is a credit to all those who worked it. A supportive and caring ethos has been created on the ward and the staff were most welcoming. I only wish the general public could be more aware of the marvellous work that is taking place in our NUH hospitals and the dedication of the staff involved.

Super leadership by a great team. A big thank you to you and all the staff and best wishes for the continuing success of Ward A23. I hope there may be the opportunity to work with you again in the future.

  • The Cancer and Associated Specialties patient user group met at the end of March to set their programme of patient involvement work for 16/17. We’ll keep you updated with their activity throughout the year.

  • Earlier this month we held a public event to showcase the achievements, challenges and priorities for Nursing & Midwifery at NUH. Key members of our nursing team spoke on innovations such as Pocket Midwife App and initiatives including our new international scholarship scheme. We also had presentations from our advanced nurse practitioners and student task force. The event included several information stands on a variety of nursing development themes including tissue viability, nursing and midwifery research and preceptorship. This was a huge success and very well received. Read the full feedback report here.

  • You said we did:
    • You said: “I was an afternoon patient (on Loxley ward) and could have been offered water but wasn’t.
    • We did“A nutrition link nurse has provided information to staff about hydration and reminded staff of the timings for fluids for theatre patients. Our staff will ensure that patients in the waiting area are offered fluids.”

Want to get involved?

Learn more about PPI and find out how you can get involved visit our website.

Becoming a member is a great way to keep up to date with involvement and engagement opportunities across NUH.  You’ll be invited to monthly events where you can learn more about the inner workings of NUH and receive a monthly e-bulletin with updates from the Trust. Sign up here.

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