By Katie Moore, Head of Public Patient Involvement.
We recognise how important it is that we support carers while the person they care for is in hospital and that they are involved in that person’s care in a way that suits their individual needs. There are several ways in which we do this at NUH.
When a patient is admitted to a ward staff identify the main carer (with the patient’s consent).
We ask carers to complete the ‘About Me’ document which identifies if, how and when they want to be involved in the patient’s care.
We've introduced the ‘carer’s passport’ at NUH which enables carers to visit the person they care for on the ward at any time of day to suit their own needs. The carer’s passport is available to the main carer or carers of patients living with dementia or other particular needs.
Including and supporting carers will lead to better outcomes for patients and carers and ultimately the staff supporting them, giving carers peace of mind that the person they care for is receiving the best and most appropriate treatment possible.
Our carers have told us they would like more information. We’ve responded and worked with carers to create a dedicated carers page on our website This page has all the information carers need while the person they care for is in hospital, as well as information about the advice and support they can access in the community.